JumpCloud AI Assistant

A unified IT intelligence layer that reasons across your stack to surface actionable insights and perform admin tasks. Ask. Verify. Done.

Product screenshot -Platform AI Assistant Welcome Page

Elevate IT Operations. Accelerate Resolution.

Skip the manual navigation and talk with the JumpCloud AI Assistant anywhere on the platform to manage and get insights on users, devices, apps, and assets. Multiply impact with a partner that knows your stack as well as you do.

Automate Manual Work

Augment admin capabilities by handling repetitive tasks through a single interface. Resolve MFA resets, initiate remote access, or unlock users, individually or in bulk, directly via chat. Clear your board for high-impact work by managing the many as easily as the one.

Product Screenshot - Platform AI Assistant Device Detail Pane

Turn Insight into Action

Ask for any detail from “lock Sarah’s laptop” to “what’s the status of our IdP certificate?”. Get proactive recommendations and insights with unified context to find high-value wins like security improvements and SaaS spending optimizations.

Product screenshot - Platform AI Assistant Thinking State

Stay in the Driver’s Seat

Retain absolute control with human-in-the-loop approvals. Review and edit every action, including purpose-built artifacts like command generation and dynamic group logic. Every interaction is logged in Directory Insights for a secure, auditable trail.

Product screenshot - Platform AI Assistant Device Detail Pane Command Generation

Industry Awards & Recognition

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Explore JumpCloud Open Directory Platform Capabilities

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Identity Management

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Access Management

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Device Management