Create an iOS/iPadOS CalDAV Policy

This policy automatically configures calendar service settings on managed iOS and iPadOS devices, allowing users to sync their corporate calendars seamlessly. By deploying this policy, organizations ensure a standardized setup across the fleet, enhancing user productivity while maintaining secure and authorized access to scheduling resources.

Prerequisites:

  • iOS/iPadOS devices must be enrolled in Apple MDM with the following enrollment type:
    • Automated Device Enrollment (ADE) - These devices are owned and enrolled by the corporation through ADE.
    • Device Enrollment - These devices are owned by the corporation, and enrolled by the admin or by the user.
    • User Enrollment - These are personal devices used for work where the user enrolls the device to securely access corporate data while maintaining personal privacy.
      For more information, see Choose an MDM Enrollment Method to learn more.
  • A valid CalDAV server URL and user credentials must be available for the configuration to establish a successful network connection.
  • Target devices must be running iOS/iPadOS 4 or later.

Creating the Policy

To create the policy:

  1. Log in to the JumpCloud Admin Portal.

Important:

If your data is stored outside of the US, check which login URL you should be using depending on your region, see JumpCloud Data Centers to learn more.

  1. Go to Device Management > Policy Management and click (+).
  2. On the New Policy panel, select the iOS tab.
  3. Search and select CalDAV from the list, then click configure.
  4. (Optional) In the Policy Name field, enter a new name for the policy or keep the default. Policy names must be unique.
  5. (Optional) In the Policy Notes field, enter details such as creation date of the policy, and information on testing and deployment of the policy.

Configuring the Policy

To configure the CalDAV policy settings:

  • Account Description - Enter a short description for your account.
  • Account Hostname (Required) - Enter the server address for your contacts.
  • Account Username - Enter the unique ID or email address you use to log in to your contact service.
  • Principal URL - Provide the specific web path to your address book.
  • Account Password - Provide the account service password. 
  • Use SSL - Enable this setting to ensure all calendar data transmitted between the device and the server is encrypted via SSL/TLS.
  • Port Number - Specify the port number used to communicate with the CalDAV server.
  • VPN UUID - Enter the UUID of the per-app VPN the account uses for network communication. This is available in iOS 14 and later. 

Applying the Policy

  1. (Optional) Select the Device Groups tab. Select one or more device groups where you want to apply this policy. For device groups with multiple OS member types, the policy is applied only to the supported OS.
  2. (Optional) Select the Devices tab. Select one or more devices where you want to apply this policy.
  3. Click Save. If prompted, click Save again. The policy configuration settings are applied automatically and do not require a system restart.
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